For Russian friends:
Please offer receiver's full real name when you place order.because you can not get your parcel due to customs. if so, we are not responsible for you.
1.Shipping will be arranged within 5 days after the payment verification.We will declare your item as a “gift”,valued about 5$ for customs convenience.
2.The delivery time is about 15-60 days to most of the countries. But it varies because of different countries, holidays,bad climate,strike ,which can not be under control.
3.We only ship to your confirmed order addresses. Your order address MUST MATCH your Shipping address.
4. If you have not received your order after 30 days from payment, please contact us. We will trace your order and get back to you asap. before 60 days,please do not open a dispute.
Return and Refund
1. If you do not get your parcel close to promise time.please ask us to extend delivery time. Out of the promised days.we can promise refund your money.
2.If there is any quality problem with our products,please contact US first and we will refund to you after checking.Please do not open a dispute or just give a negative feedback without any communication.
3.If you don't like the product and want to return it,please contact us within 7 days and return it in 30days from the date it was received. Shipping cost is bear by buyer. All returned items Must be in the original packaging with a tracking number.
|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.|
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|